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Receipt of your computer by Top Notch indicates your agreement with our Terms and Conditions.

Three Easy Steps:

  1. Package your computer well using a shipping box or carton. Prepaid postage boxes are available, but will slow down the turnaround process. If shipping a laptop PC, please include the battery and AC adapter. For desktops, all you need to send is the tower unit itself.
  2. Make sure to include a note in the package containing your address, phone number, and any other contact information you wish for us to have. Also include a description of the problem(s) you are experiencing, if it’s not evident.
  3. Ship the computer to the following address:
    MailYourPC Incoming Orders
    300 Preston Ave, Suite #304
    Charlottesville, VA 22902

In most cases, we will contact you within 24 hours with an order number and detailed estimate, if necessary. The minimum diagnostic fee is $75.00 (includes return shipping), which is fully refunded if we perform any repair service.

That’s it!

Money Saving Tips for Shipping:

If you don’t have your original computer box anymore, don’t panic. Using a plain cardboard box with bubble wrap or peanuts is the way to go. The box should be big enough to comfortably fit the computer and padding. If you need to obtain said supplies, a UPS Store or similar establishment is an efficient place to do so. They will also be more than happy to pack and ship your item, although you will save lots by packing it yourself.

Most economical shipping services to Virginia by U.S. location:

Eastern Seaboard (ME-FL, and most of the Southern States): UPS Ground
Midwestern States: UPS Ground
Texas, Plains States and Mountain States: USPS Priority Mail
West Coast: USPS Priority or FedEx Express Saver
Alaska & Hawaii: USPS Priority